Review literacy · QUICK REFERENCE
Spotting unsupported first-hand claims
Words such as tested, verified and experienced imply work that should be described. Look for the dates, scope and records behind those claims. If a review contains only a list of advertised features, treat first-hand language as unsubstantiated until the method is shown.
A practical checklist
- Ask what actions were actually observed.
- Look for limitations and sample size.
- Separate screenshots of public pages from transaction evidence.
Putting it in context
A screenshot of a homepage demonstrates what the homepage displayed. It does not demonstrate a completed payment or a measured response time.
Keep in mind
Missing test evidence leaves a claim unverified; it does not by itself prove intentional deception.
References & further reading
The checklist and examples are original editorial guidance. External links provide background within their stated scope; they do not validate an individual operator or case.
- CMA: reviews and social media endorsementsUnited Kingdom · review transparency
- Operator Atlas: research methodologyOur original editorial method
About this edition: how the content is made · corrections & limitations